Privacy Policy

Overview

The Piercery South Africa (“We”, “Us”, Or “Our”) Is Committed To Protecting Your Personal Information.

This Privacy Policy Explains How We Collect, Use, And Protect Your Data When You:

  • Visit Our Website
  • Make A Booking Or Purchase
  • Receive Services In-Store
  • Contact Us

We Process Personal Information In Accordance With The
Protection Of Personal Information Act (Popia).

Contact Us

If You Have Questions About This Policy Or Your Personal Information:

📧 Mel@Thepiercery.Co.Za
📍 Barry Hertzog Ave, Emmarentia, Randburg, Gauteng, 2195, South Africa

Information Officer:
All Data-Related Requests Can Be Sent To The Email Above.

You May Also Contact The Information Regulator South Africa:
Https://Www.Justice.Gov.Za/Inforeg/

What Information We Collect

Personal Details

  • Name And Surname
  • Email Address
  • Phone Number
  • Id Or Passport (For Age Verification)

Bookings & Purchases

  • Appointment Details
  • Purchase History
  • Billing/Shipping Address
  • Payment Details (Processed Securely By Third Parties)

Health Information (For Piercing Services)

  • Medical Conditions
  • Allergies
  • Healing Risks
  • Consent And Waiver Forms

👉 This Information Is Required For Your Safety And Is Handled With Strict Confidentiality.

Website Usage

  • Ip Address
  • Browser And Device Data
  • Pages Visited
  • Cookies And Tracking Data

Customer Support

  • Any Information You Provide When Contacting Us

Cctv (In-Store)

  • Cctv May Be Used For Safety And Security Purposes

How We Use Your Information

We Use Your Information To:

  • Provide Piercing Services Safely
  • Manage Bookings And Appointments
  • Process Orders And Payments
  • Communicate With You
  • Provide Aftercare Support
  • Improve Our Website And Services
  • Comply With Legal Requirements
  • Send Marketing (Only If You Opt In)

Sharing Your Information

We May Share Your Information With:

  • Website And E-Commerce Providers (E.G. Shopify)
  • Payment Providers (E.G. Payfast, Yoco)
  • Booking Platforms
  • It And Hosting Services
  • Authorities If Required By Law

We Do Not Sell Your Personal Information.

International Data Transfers

Some Of Our Service Providers May Store Data Outside South Africa.
We Ensure Appropriate Safeguards Are In Place To Protect Your Information.

How Long We Keep Your Data

We Only Keep Your Information As Long As Necessary:

  • Client And Consent Records: For Legal And Safety Purposes
  • Transaction Records: As Required By Law
  • Marketing Data: Until You Opt Out

Your Rights

You Have The Right To:

  • Access Your Personal Information
  • Request Corrections
  • Request Deletion
  • Withdraw Consent
  • Opt Out Of Marketing

To Exercise Your Rights:
📧 Mel@Thepiercery.Co.Za

Cookies

We Use Cookies To:

  • Improve Your Browsing Experience
  • Analyse Website Traffic
  • Remember Your Preferences

You Can Disable Cookies In Your Browser Settings, But This May Affect How The Site Functions.

Marketing

  • We Only Send Marketing If You Have Opted In
  • You Can Unsubscribe At Any Time
  • We Do Not Send Spam

Minors

  • Services For Minors Require Parent Or Guardian Consent
  • Id Verification May Be Required
  • Consent Records Are Securely Stored

Data Security

We Take Reasonable Steps To Protect Your Information:

  • Secure Systems
  • Restricted Access
  • Staff Confidentiality Agreements
  • Protection Of Medical And Consent Data

Data Breaches

If A Data Breach Occurs, We Will:

  • Notify Affected Individuals Where Required
  • Report To The Relevant Authorities
  • Take Immediate Corrective Action

Updates To This Policy

We May Update This Privacy Policy From Time To Time.
The Latest Version Will Always Be Available On Our Website.

Complaints

If You Have Concerns, Please Contact Us First.

If You Are Not Satisfied, You May Lodge A Complaint With:
Information Regulator South Africa
Https://Www.Justice.Gov.Za/Inforeg/